Messaging and calls

Send Email

Sends an email from your verified sending domain.

• Sending domains, optional Warm-up mode and Auto-log to CRM.
• To, CC, BCC, Subject, From name, Reply to.
• Body (HTML) and an optional unsubscribe link. Insert personal details with @.

Send SMS (Twilio)

Sends a text and waits for the delivery result before continuing.

• Twilio Integration and Messaging Service.
• To Number and Message. A live counter shows how many SMS segments the message uses.
• Optional Auto-log to CRM.

WhatsApp

Sends a WhatsApp message.

• Template (pre-approved messages, needed to start a conversation) or Plain Text (inside an open conversation).
• WhatsApp Number, Template, and To Number.

Voice AI Call

Has one of your Voice AI agents call someone.

Exits: COMPLETED, REJECTED

• Select Bot, From Number, and To Number in international format.
• Custom Variables pass extra details to the agent for a personal conversation.
• Afterwards, the call's status, summary, transcript, duration, and extracted answers are available to later nodes. See what a call node records.

Dialer

Adds a contact to an OmniDimension Dialer campaign list.

• Integration, Campaign, and Contact List.
• Phone Number, plus optional first name, last name, email, agent email, and extra fields.

Add to Bulk Call

Adds a contact to a running Bulk Call campaign, for queued calling instead of an instant call.

• Bulk Call Campaign and Phone Number in international format.
• Optional Custom Variables and Metadata.
• Walkthrough: Example: from new lead to follow-up.